We would love to help you with your questions!  Please take a look at our Help Center Articles prior to reaching out, there is a lot of helpful information there.

If you are reaching out regarding a damaged product, please include a picture of the item.  We look forward to assisting you!

Our Brands

Personal Order Accounts

Order Tracking

Sourcing and Production Values

The Giving Foundation

RCCollective

<div data-block="true" data-editor="6s51" data-offset-key="4a5e9-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="4a5e9-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="4a5e9-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Thanks for reaching out to us, and we appreciate you asking!</span></span></div></div><div data-block="true" data-editor="6s51" data-offset-key="1cae-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="1cae-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="1cae-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><br data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"></span></div></div><div data-block="true" data-editor="6s51" data-offset-key="eq2fl-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="eq2fl-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="eq2fl-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Unfortunately, we&apos;re not able to retroactively apply discounts to orders placed before or after a promotional period or add a code to an order already placed. &#xA0;<br><br></span></span><span data-offset-key="eq2fl-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><a href="https://ryleeandcru.com/pages/help-center?hcUrl=%2Fen-US%2Fcontact">Please reach out to us and we will be able to provide you with an alternative resolution.</a></span></span></div></div>

Thanks for reaching out to us, and we appreciate you asking!Unfortunately, we're not able to retroactively apply discounts to orders placed before or after a promotional period or add a code to an order already placed.  Please reach out to us and we

Can I apply a discount to an order already placed?

Discounts, Promotions, and Gifting

My Order Hasn't Delivered or is Missing

My Order Isn't Updating in Transit

Where is my order?

My Payment was Declined

Late Order

Order Tracking + Order Updates

Can I stack rewards or discount codes?

I'm missing my 10% sign up code for email / sms!

Can I leave a Gift Note?

Can I send a Gift Card?

Who is my Gift from?

Can you do a price adjustment or price match for me?

I missed a sale

Can I cancel my order?

Can I edit my order in process?

Order Edits / Cancelation

Start a Return

What is your return policy?

Shipping Timelines

Do you offer expedited shipping

Do you ship internationally?

Final Sale Return

My item is Damaged

I received the wrong Item

Return Processing Times

Return after 30 days

Returning a Gift

I have a product defect, what is your warranty policy?

Shipping + Returns

Loyalty and rewards program

I can't reset my account password

Pre Loved and Reselling

Loyalty / Pre Loved Programs

I want to collaborate with Rylee + Cru

I want to collaborate with Quincy Mae

How do I carry one of your brands in my store?

Partners, Wholesale, and Affiliates

Rylee + Cru Production - Ethical Sourcing Promises

Quincy Mae Production - Ethical Sourcing Promises

Noralee - Ethical Sourcing Promises

Sourcing + Ethical Production Practices

Find a store near me

Restocks

Find a store near me!

Contact us!

When can I expect a response?

Customer Support

Can I apply a discount to an order already placed?Updated 3 days ago