We would love to help you with your questions!  Please take a look at our Help Center Articles prior to reaching out, there is a lot of helpful information there.

If you are reaching out regarding a damaged product, please include a picture of the item.  We look forward to assisting you!

Our Brands

Personal Order Accounts

Order Tracking

Sourcing and Production Values

The Giving Foundation

RCCollective

Hi Friend!Please reach out to us through this&#xA0;<a href="https://ryleeandcru.com/pages/help-center?hcUrl=%252Fen-US%252Fcontact">page</a>&#xA0;so we can gather as much information as possible.&#xA0;Thank you for your patience while one of our friendly agents gets back to you.&#xA0;<a href="https://rccollective.gorgias.help/en-US/when-can-i-expect-a-response-509575">Please note that replying to this email may delay your request.</a>Talk to you soon!

Hi Friend!. Please reach out to us through this page so we can gather as much information as possible. Thank you for your patience while one of our friendly agents gets back to you. Please note that replying to this email may delay your request. Talk

Contact us!

Customer Support

Account Management

Making a Return

Re-Selling

Getting Started - How-to Videos

Where is my order?

My Order Hasn't Delivered or is Missing

My Payment was Declined

My Order is Missing an Item

Order Tracking + Order Updates

How do I start a return?

Shipping Timelines

What is your return policy?

Do you offer expedited shipping?

Return Processing Times

Do you ship internationally?

Final Sale Returns

Returning a Gift

Can I make a return in store?

Can I combine multiple orders in the same return?

Damaged Item/Order

I received the wrong Item

Shipping + Returns

40% off End-of-Season Sale!

Can I stack rewards or discount codes?

Can I apply a discount to an order already placed?

Can you do a price adjustment or price match for me?

I missed a sale

Codes for New Customers

My discount code disappeared from my cart!

Cashback! How do I qualify for 20%?

Discounts / Promotions

Baby Registry

Can I send a Gift Card?

Can I leave a Gift Note + Gift Receipt?

Who is my Gift from?

Gifting + Baby Registry

Can I cancel my order?

Can I edit my order in process?

Order Edits / Cancelation

Loyalty and Rewards Program

Pre Loved and Reselling

How do I redeem my points?

I can't reset my account password

When will my pending points post to my account?

Do my points and rewards expire?

Leaving a Review

Returning an item, do my loyalty points get returned?

Do I receive points for orders placed with credit?

Refer a Friend!

Loyalty / Pre Loved Programs

Find a store near me

Carlsbad Flagship Store

New York Store - Temp Closure

Sizing Support

Restocks

Sizing or Find a store near me!

Rylee + Cru Production - Ethical Sourcing Promises

Quincy Mae Production - Ethical Sourcing Promises

Noralee - Ethical Sourcing Promises

Are your Pajamas / Sleepwear Items Flame Retardant Compliant?

Sourcing + Ethical Production Practices

Ambassador Program

How do I carry one of your brands in my store?

Partners, Wholesale, and Affiliates

When can I expect a response?

Fabric Disclaimer + Cleaning Instructions

Report an Issue on the website or app

Job Opportunities & Careers

Contact us!Updated 14 days ago