We prefer if you contact us on this page so we have as much information as possible. Please wait for a response from one of our agents, when you email back in it puts you to the end of the line.

We prefer if you <a href="https://ryleeandcru.com/pages/help-center?hcUrl=%2Fen-US%2Fcontact">contact us on this page</a> so we have as much information as possible.Please wait for a response from one of our agents, when you email back in it puts you to the end of the line.

Contact us!

We aim to answer our customers as soon as possible!  We will always get back to you within 24 hours during the week and have coverage on the weekend as well. Please look around our Help Center as there are many articles that can help you in the meant

We aim to answer our customers as soon as possible! &#xA0;We will always get back to you within 24 hours during the week and have coverage on the weekend as well.Please look around our <a href="https://ryleeandcru.com/pages/help-center?hcUrl=%2Fen-US">Help Center</a> as there are many articles that can help you in the meantime!

When can I expect a response?

We would love to help you with your questions!  Please take a look at our Help Center Articles prior to reaching out, there is a lot of helpful information there.

If you are reaching out regarding a damaged product, please include a picture of the item.  We look forward to assisting you!

Our Brands

Personal Order Accounts

Order Tracking

Sourcing and Production Values

The Giving Foundation

RCCollective

How to get in touch with our support team!

Customer Support

My Order Hasn't Delivered or is Missing

My Order Isn't Updating in Transit

Where is my order?

My Payment was Declined

Late Order

Order Tracking + Order Updates

Can I stack rewards or discount codes?

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Can I leave a Gift Note?

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I missed a sale

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Start a Return

What is your return policy?

Shipping Timelines

Do you offer expedited shipping

Do you ship internationally?

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My item is Damaged

I received the wrong Item

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Return after 30 days

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I have a product defect, what is your warranty policy?

Shipping + Returns

Loyalty and rewards program

I can't reset my account password

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I want to collaborate with Rylee + Cru

I want to collaborate with Quincy Mae

How do I carry one of your brands in my store?

Partners, Wholesale, and Affiliates

Rylee + Cru Production - Ethical Sourcing Promises

Quincy Mae Production - Ethical Sourcing Promises

Noralee - Ethical Sourcing Promises

Sourcing + Ethical Production Practices

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Restocks

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