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Customer Support

How to get in touch with our support team!

Contact us!

Hi Friend!. Please reach out to us through this page so we can gather as much information as possible. Thank you for your patience while one of our friendly agents gets back to you. Please note that replying to this email may delay your request. Talk

When can I expect a response?

Our hours are Monday-Friday,  9am-5pm PT. *excluding most major holidays. We aim to answer our customers as soon as possible!. Please expect a response within 24-48 hours :). During launches and sales, this timeline can be slightly extended, and we t

Fabric Disclaimer + Cleaning Instructions

At Rylee + Cru Collective, we take pride in the quality and craftsmanship of our products. That’s why we proudly guarantee that all items are free from manufacturer defects. If you believe you’ve received a defective product, we invite you to reach o

Report an Issue on the website or app

1. Select Report website issue as the subject. 2 Enter your email. 3. Please let us know as much information as possible on how you were accessing the site.  (Desktop, mobile, what browser, were you using the App?). 4. Provide us screenshots if possi

Job Opportunities & Careers

We are so pleased you would like to join our team!. For open roles, please visit our LinkedIn page. You can also find a list of opportunities here. For any further questions about any career opportunities, feel free to email us at careers@ryleeandcru