RCCollective logo
RCCollective logo

All articles

Customer Support

How to get in touch with our support team!

Contact us!

We prefer if you contact us on this page so we have as much information as possible. Please wait for a response from one of our agents, when you email back in it puts you to the end of the line.

When can I expect a response?

Our hours are Monday-Friday,  9am-5pm PT. *excluding most major holidays. We aim to answer our customers as soon as possible!. Please expect a response within 24-48 hours :). During launches and sales, this timeline can be slightly extended, and we t

Report an Issue on the website or app

1. Select Report website issue as the subject. 2 Enter your email. 3. Please let us know as much information as possible on how you were accessing the site.  (Desktop, mobile, what browser, were you using the App?). 4. Provide us screenshots if possi

Job Opportunities & Careers

We are so pleased you would like to join our team!. For open roles please visit our Linkedin page. You can also find a list of opportunities here. For any further questions about any career opportunities feel free to email us at [email protected]

Fraudulent Ads

Hi Friends!. We are aware of several fraudulent advertisements and websites that were currently circulating social media. Aside from our amazing retailers, we will only run promotions from our site directly, The Rylee + Cru Collective!!. Please note,