RCCollective logo
RCCollective logo

All articles

Fabric Disclaimer + Cleaning InstructionsUpdated a day ago

At Rylee + Cru Collective, we take pride in the quality and craftsmanship of our products. That’s why we proudly guarantee that all items are free from manufacturer defects. If you believe you’ve received a defective product, we invite you to reach out to our dedicated customer service team within 30 days of your purchase hereSimply include your order number and a photo of the defect, and we will swiftly analyze the issue to provide you with a solution.

This guarantee extends exclusively to the original purchaser and does not cover normal wear and tear, dye fading, pilling, shrinking, or damage from external sources. 


To keep your items looking their best, we recommend washing them with care using a gentle detergent and avoiding bleach. Follow these simple care tips:

- Wash in cold water

- Select a delicate cycle

- Separate with similar colors 

- Turn garments inside out to minimize pilling 

For the longevity of your items, we encourage you to skip the dryer. Opt instead to hang dry or lay flat, preserving the quality of the fabric. If you choose to tumble dry, do so on low, keeping in mind that shrinking may occur.

If wrinkles are a concern, a steamer is your best friend! It gently smooths out creases without the risk of damaging your garments, unlike an iron, which may leave marks.


*Please remember that we cannot be liable for any damages that result from your washing methods or stain treatments. Chemical treatments, stain pens, or aggressive scrubbing can weaken or discolor the fabric, and such occurrences are not considered manufacturing defects under our warranty.


We are confident in the quality of our products, and we want you to feel that same confidence knowing your items are made with care and designed to stand the test of time, provided our care instructions are followed.

Should we find that an item is indeed defective, we’ll make it right by providing free return labels for replacements or refunds. 

Was this article helpful?
Yes
No