We would love to help you with your questions!  Please take a look at our Help Center Articles prior to reaching out, there is a lot of helpful information there.

If you are reaching out regarding a damaged product, please include a picture of the item.  We look forward to assisting you!

Our Brands

Personal Order Accounts

Order Tracking

Sourcing and Production Values

The Giving Foundation

RCCollective

The Rylee + Cru collection of brands is sold globally in the world&apos;s best small retailers. You can find a retailer in your<a href="https://ryleeandcru.com/pages/store-locator" rel="noopener noreferrer" target="_blank">&#xA0;region here</a>.&#xA0; <a href="https://ryleeandcru.com/pages/help-center?hcUrl=%2Fen-US%2Fcontact">Feel free to reach out to our friendly Customer Support team for further help.</a>find a stockstores in my areastores in my countryretailershopsbuy at retailfind item in store

The Rylee + Cru collection of brands is sold globally in the world's best small retailers. You can find a retailer in your region here. Feel free to reach out to our friendly Customer Support team for further help. find a stock. stores in my area. st

Find a store near me

Find a store near me!

My Order Hasn't Delivered or is Missing

My Order Isn't Updating in Transit

Where is my order?

My Payment was Declined

Late Order

Order Tracking + Order Updates

Can I stack rewards or discount codes?

Can I apply a discount to an order already placed?

I'm missing my 10% sign up code for email / sms!

Can I leave a Gift Note?

Can I send a Gift Card?

Who is my Gift from?

Can you do a price adjustment or price match for me?

I missed a sale

Discounts, Promotions, and Gifting

Can I cancel my order?

Can I edit my order in process?

Order Edits / Cancelation

Start a Return

What is your return policy?

Shipping Timelines

Do you offer expedited shipping

Do you ship internationally?

Final Sale Return

My item is Damaged

I received the wrong Item

Return Processing Times

Return after 30 days

Returning a Gift

I have a product defect, what is your warranty policy?

Shipping + Returns

Loyalty and rewards program

I can't reset my account password

Pre Loved and Reselling

Loyalty / Pre Loved Programs

I want to collaborate with Rylee + Cru

I want to collaborate with Quincy Mae

How do I carry one of your brands in my store?

Partners, Wholesale, and Affiliates

Rylee + Cru Production - Ethical Sourcing Promises

Quincy Mae Production - Ethical Sourcing Promises

Noralee - Ethical Sourcing Promises

Sourcing + Ethical Production Practices

Restocks

Contact us!

When can I expect a response?

Customer Support

Find a store near meUpdated 2 days ago