I have a product defect, what is your warranty policy?Updated 7 hours ago
Warranty Info
We stand by all our product and want you to be assured that your item is made with care and will last through standard wear and tear when included use/care instructions are followed.
In the case that there is an issue related to a defect, please notify us within 30 days of the receipt of your product if there are issues with the product in its new and unworn condition. Items washed / worn are not eligible for returns / exchange when any damage is related to standard product wear and tear.
Please go to our contact us page and follow these instructions:
1. Select Damaged Item as the subject
2 Enter your email
3. Provide order number in the message box and describe the issue.
4. Please upload pictures of the damaged item in the upload section. If the box was damaged in transit please provide a picture of that as well.
Providing all of this upfront greatly improves our ability to give you a swift resolution.
Thank you, we look forward to getting this sorted for you.