My discount code disappeared from my cart!Updated 17 days ago
When using a discount code, if it initially appears to be eligible but then disappears at checkout, it might be because you are not signed into your account. Additionally, the code may not be valid for certain reasons, such as it being restricted to first-time customers or linked to a specific customer email.
Or! If you redeemed a Reward/Collective Cash and it disappeared, please follow these steps to locate your code.
If you are experiencing a different issue, please get back to us with the code you are trying to use, and our customer service team would be glad to check :)
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