What is your return policy?Updated 13 days ago
Returning items from Rylee + Cru and Quincy Mae, you have a window of 30 days from the date of delivery to initiate returns for bonus store credit, refunds back to the original form of payment, and/or exchanges.
Noralee, too, has a window of 30 days from the date of delivery. However, being a special occasion offering, we allow exchanges or returns for store credit ONLY. This policy is designed to guarantee that customers receive new, unworn special occasion items. The good news is, store credit is eligible for use across the collective (Rylee + Cru, Quincy Mae, Noralee)!
Items must be unworn and unwashed, free of stains, odors, animal hair, and damage, with the original tags and packaging intact.
*Returns are subject to an $8 return shipping fee. The fee is waived on exchanges and returns for store credit.
*International orders (Outside of the US) are FINAL SALE.
To learn more about our Refund Policy and sale items, please see here.
Start your return/exchange here
We strive to provide the best customer experience possible, and we appreciate your understanding and cooperation with our return procedures.
For additional return assistance, please reach out to our friendly Customer Support team.
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