What is your return policy?Updated 2 months ago
Returning items from Rylee + Cru and Quincy Mae, you have a window of 30 days from the date of delivery to initiate returns for bonus store credit, refunds back to the original form of payment, and/or exchanges.
Noralee too has a window of 30 days from the date of delivery, however, being a special occasion offering, we allow exchanges or returns for store credit ONLY. This policy is designed with the intention to guarantee that customers receive new, unworn special occasion items. The good news is, store credit is eligible for use across the collective (Rylee + Cru, Quincy Mae, Noralee)!
*Returns are subject to an $8 return shipping fee. The fee is waived on exchanges and returns for store credit.
*International orders (Outside of the US) are FINAL SALE.
To learn more about our Refund Policy, please see here.
Track, manage, and start returns here.
We strive to provide the best customer experience possible, and we appreciate your understanding and cooperation with our return procedures.
For additional return assistance, please reach out to our friendly Customer Support team.
return rules
refunds
exchanges
store credit