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Order Tracking + Order Updates

My Order Hasn't Delivered or is Missing

Please check out related articles:. Shipping Timelines

My Order Isn't Updating in Transit

Please check out related articles:. Shipping Timelines.

Where is my order?

Let's find your order status!Please note that most orders ship within a 1-5 business day window (Monday to Friday) and you will get an automated update as soon as your order leaves our warehouse in San Diego, CA. If you haven't gotten the order confi

My Payment was Declined

We are so sorry for the inconvenience! Most often when a card is declined, you will find a pending payment on your bank statement. However, these charges typically fall off within 7 business days. For further information, we kindly ask you to reach o

Late Order

We apologize that your order arrive late.  Unfortunately, we do not guarantee deliver dates due to our shipping provider's policies. Please reach out to our friendly Customer Support team and we would be more than happy to assist you. Please see thes