If you have any issues, feel free to reach out to our friendly Customer Support team.

<div id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border: 3px dashed transparent; margin: 3px 3px 26px; min-height: 200px; transition: border-color 0.2s ease 0s; padding: 4px 4px 4px 1px !important;"><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; min-height: 169px;"><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; height: inherit; text-align: initial; position: relative;"><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; height: inherit; text-align: initial; background-color: rgba(255, 255, 255, 0); border-left: 0.1px solid transparent; position: relative; z-index: 1;"><div contenteditable="true" spellcheck="false" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; height: inherit; text-align: initial; color: rgb(27, 28, 29); min-height: 100px; word-break: break-word; -webkit-user-modify: read-write-plaintext-only; outline: none; user-select: text; white-space: pre-wrap; overflow-wrap: break-word;"><div data-contents="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><div data-block="true" data-editor="bjeq4" data-offset-key="960l6-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><div data-offset-key="960l6-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="960l6-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Let&apos;s find your order status!</span></span></div></div><div data-block="true" data-editor="bjeq4" data-offset-key="bj451-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><div data-offset-key="bj451-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="bj451-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><br data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"></span></div></div><div data-block="true" data-editor="bjeq4" data-offset-key="91pc7-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><div data-offset-key="91pc7-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="91pc7-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Please note that most orders ship within a 1-5 business day window (Monday to Friday) and you will get an automated update as soon as your order leaves our warehouse in San Diego, CA. If you haven&apos;t gotten the order confirm yet, it either hasn&apos;t shipped or that confirm potentially went into a spam folder so please check there first.&#xA0;</span></span></div></div><div data-block="true" data-editor="bjeq4" data-offset-key="8nvqh-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><div data-offset-key="8nvqh-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="8nvqh-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><br data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"></span></div></div><div data-block="true" data-editor="bjeq4" data-offset-key="4rs30-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><div data-offset-key="4rs30-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="4rs30-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">We have an order history / tracking tool built in&#xA0;</span></span><a href="https://ryleeandcru.com/#status-orders" rel="noopener noreferrer" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-color: transparent; color: var(--main-primary); text-decoration: none !important;" target="_blank"><span data-offset-key="4rs30-1-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">here</span></span></a><span data-offset-key="4rs30-2-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">&#xA0;to customize your experience and expedite any info you may need regarding your order. Check your order history, track a shipment, create an easy return, and view all of your loyalty points all in this one place.&#xA0;</span></span></div></div><div data-block="true" data-editor="bjeq4" data-offset-key="153fp-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><div data-offset-key="153fp-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="153fp-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><br data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"></span></div></div><div data-block="true" data-editor="bjeq4" data-offset-key="7prrm-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><div data-offset-key="7prrm-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="7prrm-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">If you have your order info on you, you can track directly&#xA0;</span></span><a href="https://ryleeandcru.com/pages/order-tracking" rel="noopener noreferrer" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-color: transparent; color: var(--main-primary); text-decoration: none !important;" target="_blank"><span data-offset-key="7prrm-1-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">here</span></span></a><span data-offset-key="7prrm-2-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">&#xA0;as well.&#xA0;</span></span></div></div><div data-block="true" data-editor="bjeq4" data-offset-key="b940d-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><div data-offset-key="b940d-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="b940d-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><br data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"></span></div></div><div data-block="true" data-editor="bjeq4" data-offset-key="2go0j-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><div data-offset-key="2go0j-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="2go0j-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Please note that some carriers will scan as &quot;delivered&quot; prior to actually dropping the package so please allow 24 hours for your package to show up after you see a delivered status.</span></span></div><p><br></p><p><a href="https://ryleeandcru.com/pages/help-center?hcUrl=%2Fen-US%2Fcontact">If you have any issues, feel free to reach out to our friendly Customer Support team.</a></p></div><div data-block="true" data-editor="bjeq4" data-offset-key="2t28h-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><div data-offset-key="2t28h-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><br></div></div></div></div></div></div></div></div><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; bottom: 0px; display: flex; flex-direction: column; left: 0px; padding: 2px 7px 5px; position: absolute; width: 908px;"><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; display: flex; flex-direction: row;"><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; align-items: center; display: flex; flex-direction: row; width: 894px;"><button style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border-radius: 4px; font-family: inherit; font-size: 14px; line-height: 20px; margin: 0px; overflow: visible; text-transform: capitalize; appearance: button; align-items: center; border-style: solid; border-width: 1px; color: var(--neutral-grey-6); display: inline-flex; font-weight: 500; height: 24px; justify-content: center; padding: 0px 4px; transition: box-shadow 0.2s linear 0s, background-color 0.2s linear 0s, border-color 0.2s linear 0s, color 0.2s linear 0s; user-select: none; vertical-align: bottom; white-space: nowrap; z-index: 1; cursor: pointer; background: none; border-color: transparent; orphans: 2; widows: 2; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" type="button"><i style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: &quot;Material Icons&quot;; font-weight: 400; font-style: normal; font-size: inherit; line-height: 1; letter-spacing: normal; text-transform: none; display: inline-block; white-space: nowrap; overflow-wrap: normal; direction: ltr; font-feature-settings: &quot;liga&quot;; user-select: none; vertical-align: -14%;">format_bold</i></button><button style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border-radius: 4px; font-family: inherit; font-size: 14px; line-height: 20px; margin: 0px; overflow: visible; text-transform: capitalize; appearance: button; align-items: center; border-style: solid; border-width: 1px; color: var(--neutral-grey-6); display: inline-flex; font-weight: 500; height: 24px; justify-content: center; padding: 0px 4px; transition: box-shadow 0.2s linear 0s, background-color 0.2s linear 0s, border-color 0.2s linear 0s, color 0.2s linear 0s; user-select: none; vertical-align: bottom; white-space: nowrap; z-index: 1; cursor: pointer; background: none; border-color: transparent; orphans: 2; widows: 2; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" type="button"><i style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: &quot;Material Icons&quot;; font-weight: 400; font-style: normal; font-size: inherit; line-height: 1; letter-spacing: normal; text-transform: none; display: inline-block; white-space: nowrap; overflow-wrap: normal; direction: ltr; font-feature-settings: &quot;liga&quot;; user-select: none; vertical-align: -14%;">format_italic</i></button><button style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border-radius: 4px; font-family: inherit; font-size: 14px; line-height: 20px; margin: 0px; overflow: visible; text-transform: capitalize; appearance: button; align-items: center; border-style: solid; border-width: 1px; color: var(--neutral-grey-6); display: inline-flex; font-weight: 500; height: 24px; justify-content: center; padding: 0px 4px; transition: box-shadow 0.2s linear 0s, background-color 0.2s linear 0s, border-color 0.2s linear 0s, color 0.2s linear 0s; user-select: none; vertical-align: bottom; white-space: nowrap; z-index: 1; cursor: pointer; background: none; border-color: transparent; orphans: 2; widows: 2; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" type="button"><i style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: &quot;Material Icons&quot;; font-weight: 400; font-style: normal; font-size: inherit; line-height: 1; letter-spacing: normal; text-transform: none; display: inline-block; white-space: nowrap; overflow-wrap: normal; direction: ltr; font-feature-settings: &quot;liga&quot;; user-select: none; vertical-align: -14%;">format_underline</i></button><button style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border-radius: 4px; font-family: inherit; font-size: 14px; line-height: 20px; margin: 0px; overflow: visible; text-transform: capitalize; appearance: button; align-items: center; border-style: solid; border-width: 1px; color: var(--neutral-grey-6); display: inline-flex; font-weight: 500; height: 24px; justify-content: center; padding: 0px 4px; transition: box-shadow 0.2s linear 0s, background-color 0.2s linear 0s, border-color 0.2s linear 0s, color 0.2s linear 0s; user-select: none; vertical-align: bottom; white-space: nowrap; z-index: 1; cursor: pointer; background: none; border-color: transparent; orphans: 2; widows: 2; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" type="button"><i style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: &quot;Material Icons&quot;; font-weight: 400; font-style: normal; font-size: inherit; line-height: 1; letter-spacing: normal; text-transform: none; display: inline-block; white-space: nowrap; overflow-wrap: normal; direction: ltr; font-feature-settings: &quot;liga&quot;; user-select: none; vertical-align: -14%;">link</i></button><button style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border-radius: 4px; font-family: inherit; font-size: 14px; line-height: 20px; margin: 0px; overflow: visible; text-transform: capitalize; appearance: button; align-items: center; border-style: solid; border-width: 1px; color: var(--neutral-grey-6); display: inline-flex; font-weight: 500; height: 24px; justify-content: center; padding: 0px 4px; transition: box-shadow 0.2s linear 0s, background-color 0.2s linear 0s, border-color 0.2s linear 0s, color 0.2s linear 0s; user-select: none; vertical-align: bottom; white-space: nowrap; z-index: 1; cursor: pointer; background: none; border-color: transparent; orphans: 2; widows: 2; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" type="button"><i style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: &quot;Material Icons&quot;; font-weight: 400; font-style: normal; font-size: inherit; line-height: 1; letter-spacing: normal; text-transform: none; display: inline-block; white-space: nowrap; overflow-wrap: normal; direction: ltr; font-feature-settings: &quot;liga&quot;; user-select: none; vertical-align: -14%;">insert_photo</i></button><button style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border-radius: 4px; font-family: inherit; font-size: 14px; line-height: 20px; margin: 0px; overflow: visible; text-transform: capitalize; appearance: button; align-items: center; border-style: solid; border-width: 1px; color: var(--neutral-grey-6); display: inline-flex; font-weight: 500; height: 24px; justify-content: center; padding: 0px 4px; transition: box-shadow 0.2s linear 0s, background-color 0.2s linear 0s, border-color 0.2s linear 0s, color 0.2s linear 0s; user-select: none; vertical-align: bottom; white-space: nowrap; z-index: 1; cursor: pointer; background: none; border-color: transparent; orphans: 2; widows: 2; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" type="button"><i style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: &quot;Material Icons&quot;; font-weight: 400; font-style: normal; font-size: inherit; line-height: 1; letter-spacing: normal; text-transform: none; display: inline-block; white-space: nowrap; overflow-wrap: normal; direction: ltr; font-feature-settings: &quot;liga&quot;; user-select: none; vertical-align: -14%;">insert_emoticon</i></button><button style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border-radius: 4px; font-family: inherit; font-size: 14px; line-height: 20px; margin: 0px; overflow: visible; text-transform: capitalize; appearance: button; align-items: center; border-style: solid; border-width: 1px; color: var(--neutral-grey-6); display: inline-flex; font-weight: 500; height: 24px; justify-content: center; padding: 0px 4px; transition: box-shadow 0.2s linear 0s, background-color 0.2s linear 0s, border-color 0.2s linear 0s, color 0.2s linear 0s; user-select: none; vertical-align: bottom; white-space: nowrap; z-index: 1; cursor: pointer; background: none; border-color: transparent; orphans: 2; widows: 2; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" type="button"><i style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: &quot;Material Icons&quot;; font-weight: 400; font-style: normal; font-size: inherit; line-height: 1; letter-spacing: normal; text-transform: none; display: inline-block; white-space: nowrap; overflow-wrap: normal; direction: ltr; font-feature-settings: &quot;liga&quot;; user-select: none; vertical-align: -14%;">shopify</i></button><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background: hsla(var(--neutral-grey-0-h),var(--neutral-grey-0-s),var(--neutral-grey-0-l),.8); border: 3px dashed var(--neutral-grey-4); color: var(--neutral-grey-4); font-weight: 600; height: 31px; left: 0px; line-height: 1.9; margin: 0px 4px; opacity: 0; padding: 0.1em; position: absolute; text-align: center; top: 0px; transition: all 0.1s ease-out 0s; visibility: hidden; width: calc(100% - 8px); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br></div><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; align-items: center; display: flex; flex: 1 1 0%; flex-direction: row; gap: 8px; justify-content: flex-end; color: rgb(22, 22, 22); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br></div></div></div></div>

Where is my order?

We strive to deliver your order as quickly as possible. However, there may be unexpected delays with mailing carriers due to unforeseen road or weather conditions. Occasionally, a package may take a wrong turn and end up on a path that seems too far

<div data-block="true" data-editor="fuui6" data-offset-key="c4a0o-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="c4a0o-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="1u6fq-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span style="text-decoration: none; font-size: 18px;" id="isPasted"><strong>Is your order missing, stuck in transit, or marked as delivered but you can&apos;t locate&#xA0;it?&#xA0;</strong></span></span></div><p><br></p><p><span data-offset-key="1u6fq-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">We strive to deliver your order as quickly as possible. However, there may be unexpected delays with mailing carriers due to unforeseen road or weather conditions. Occasionally, a package may take a wrong turn and end up on a path that seems too far from its intended destination. Fortunately, these packages are typically rerouted with minimal delays.</span></p><p style="text-align: center;"><span data-offset-key="1u6fq-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Please understand that The Rylee + Cru Collective Team cannot guarantee delivery dates due to the policies of our shipping providers, and we cannot control any delays that may occur within the carrier. The delivery estimates we provide are just that&#x2014;estimates. We sincerely apologize for any inconvenience.</span></p><p style="line-height: 1;"><br></p></div><p id="isPasted"><span style="font-size: 14px;">USPS:</span></p><p><span style="font-size: 14px;">It&apos;s not uncommon for carriers to mark packages as &#x201C;<em>delivered</em>&#x201D; before they have reached your doorstep/mailbox.&#xA0;</span><span style="text-decoration: none; font-size: 14px;" id="isPasted">We recommend waiting at least 10 business days for your carrier to redeliver your package, as we&apos;ve found that, in most cases, it arrives within this timeframe.</span><span style="font-size: 14px;">&#xA0;in this timeframe.</span></p><p><span style="font-size: 14px;">FedEx: &#xA0;</span></p><p><span style="font-size: 14px;">Most of our delivered shipments include a photo; however, this is not always the case. If the photo does not correspond to your residence, please check with your neighbors&#x2014;human errors can happen in the delivery process.</span></p><p style="line-height: 1;"><br></p><p>Additionally, please ensure that you ship to a secure location, as we cannot issue refunds or reship orders once tracking confirms delivery.</p><p style="line-height: 1;"><br></p><p style="text-align: center;"><a href="https://ryleeandcru.com/pages/tracking-page-pdq" target="_blank" rel="noopener noreferrer"><strong>Track Your Order Here</strong></a></p><p style="text-align: center; line-height: 1;"><br></p><p><span style="font-family: Inter;">Keep in mind that tracking updates may not show until your package reaches its next stop for scanning, and occasionally, some scanning destinations may be skipped. If you don&#x2019;t see any progress within 10 days, please contact us, and we will promptly address any issues with the carrier.</span></p><p style="line-height: 1;"><br></p><div data-block="true" data-editor="fuui6" data-offset-key="7evfq-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p id="isPasted" style="line-height: 1;"><span style="font-size: 14px;">For more information, please check out:</span></p><p style="line-height: 1;"><span style="font-size: 12px;"><a href="https://ryleeandcru.com/pages/help-center?hcUrl=%2Fen-US%2Fshipping-timelines-343302">Shipping Timelines</a>&#xA0;</span></p><p style="line-height: 1;"><span style="font-size: 12px;"><a href="https://ryleeandcru.com/policies/shipping-policy">Shipping Policies</a></span><a href="https://ryleeandcru.com/policies/shipping-policy"><br></a></p><p style="line-height: 1;"><br></p><div data-offset-key="a2ta8-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: right;" id="isPasted"><span style="font-size: 16px;">We appreciate your patience!</span></div><p><br></p><div data-offset-key="7evfq-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><a href="https://ryleeandcru.com/pages/help-center?hcUrl=%2Fen-US%2Fcontact">Feel free to reach out to our friendly CS team here for specific details on your order.</a></div><div data-block="true" data-editor="7qfhh" data-offset-key="a2ta8-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="a2ta8-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><br></div></div></div>

My Order Hasn't Delivered or is Missing

We are so sorry for the inconvenience!. When a card is declined, you will often see a pending payment on your bank statement. However, these charges usually disappear within seven business days. For more information, we kindly recommend contacting yo

<p><span id="isPasted" style="color: rgb(34, 34, 34); font-family: Inter; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">We are so sorry for the inconvenience!&#xA0;</span></p><p><span style="text-decoration: none; font-family: Inter; font-size: 16px;" id="isPasted">When a card is declined, you will often see a pending payment on your bank statement. However, these charges usually disappear within seven business days. For more information, we kindly recommend contacting your bank.&#xA0;</span></p><p style="line-height: 1;"><br></p><p style="text-align: right;"><span id="isPasted" style="font-family: Inter; font-size: 14px;"><a href="https://ryleeandcru.com/pages/help-center?hcUrl=%252Fen-US%252Fcontact">Please feel free to reach out to us for further assistance.</a></span></p>

My Payment was Declined

We're sorry to hear that you're missing an item from your order!. To assist you, please visit our Contact Us page and follow these steps:. 1. Enter your name and email address. 2. Select "Delivery Issue" as the subject. 3. In the message box, provide

<div data-block="true" data-editor="cahs" data-offset-key="280md-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p id="isPasted" style="text-align: center;">We&apos;re sorry to hear that you&apos;re missing an item from your order!</p><p style="line-height: 1;"><br></p><p>To assist you, please visit our <a href="https://ryleeandcru.com/pages/help-center?hcUrl=%252Fen-US%252Fcontact">Contact Us</a> page and follow these steps:</p><p>1. Enter your name and email address.</p><p>2. Select &quot;<em>Delivery Issue</em>&quot; as the subject.</p><p>3. In the message box, provide your order number and specify which item is missing.</p><p>4. <span style=" text-decoration: none;" id="isPasted">If possible, attach any photos that may assist us in resolving the matter. <span style="font-size: 12px;">Example: If a set is missing a piece and/or the sizes aren&apos;t a match, provide a photo of the pieces/sizes received.</span></span></p><p style="line-height: 1;"><br></p><p>Providing this information upfront will help us resolve the issue more quickly.&#xA0;</p><p style="text-align: right;">Thank you! We look forward to sorting this out for you.</p></div>

My Order is Missing an Item

We would love to help you with your questions!  Please take a look at our Help Center Articles prior to reaching out, there is a lot of helpful information there.

If you are reaching out regarding a damaged product, please include a picture of the item.  We look forward to assisting you!

Order Tracking + Order Updates

Where is my order?

My Order Hasn't Delivered or is Missing

My Payment was Declined

My Order is Missing an Item